Returns & Exchanges

At Venezianico Polska, we want you to be completely satisfied with your timepiece. If your purchase does not meet your expectations, you can return any unused item in its original packaging within 14 days of receipt.

1

Initiate Your Return

Contact our customer service team via email to request a return authorization and receive your unique return form.

2

Pack Your Watch

Ensure the watch is in its original condition with all protective films, tags, and the warranty card included in the box.

3

Ship the Package

Securely seal the package and send it to our designated service center in Poland using a tracked courier service.

4

Receive Your Refund

Once our quality control team inspects the item, your refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing