Frequently Asked Questions

Everything you need to know about shopping with Venezianico Polska

What is the estimated delivery time for my order?

Orders within Poland are typically delivered within 1-2 business days. For international shipping within the EU, please allow 3-5 business days for your timepiece to arrive.

What is your return policy?

We offer a 14-day return policy from the date of delivery. The watch must be in its original, unworn condition with all protective films and packaging intact.

Do Venezianico watches come with a warranty?

Yes, every Venezianico watch purchased through our store comes with a 2-year international warranty covering manufacturing defects.

What payment methods do you accept?

We accept a variety of secure payment methods including credit/debit cards (Visa, Mastercard), BLIK, Przelewy24, and traditional bank transfers.

Are your watches water-resistant?

Yes, all our models feature water resistance. The specific rating (e.g., 10ATM or 20ATM) varies by collection; please refer to the technical specifications on the individual product page.

Can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.